POLICIES

LET'S TRAVEL POLICIES

By Logging in the website travelyatra.com the user hereby certify and confirm that he/she is bound by the following terms & conditions :-

Applicability:

travelyatra.com is a web application owned and operated by PAUL MERCHANTS LTD to facilitate offering travel services like Air Ticket / Hotels / Holiday Packages / Travel insurance/other allied services to the travellers who intend to book the services for their travel needs. The services are provided from its user interface travelyatra.com and the same can also be made available through its sales office / head office and/or franchisee office.

Online Payments

By booking any transaction through payment gateway options, you irrevocably authorize and allow the Company and its employees /agents like banks and representatives designated by them to retrieve, use, store your relevant information/data at all times. For any transaction made through debit/credit card/netbanking/Wallet payment online, the entire responsibility of the same shall always rest upon you and the Company will have no answerability/liability /responsibility for any type of misuse/excess payment /wrong payment and false debit etc.

User Obligations:

By availing services through travelyatra.com the user accepts the terms and conditions including but not limited to Price details, Rules, Penalties, Refunds documentation required against the transaction made on PML Holidays. All services rendered are different from each other, hence specific rules of each transaction will apply. In case of any conflict, the present terms and conditions will prevail. PML Holidays reserves the right to use the email Id / mobile number or any other personal information supplied by the user to send the itinerary details and or send special promotions from time to time.

Foreign Exchange transactions

While making payments in foreign currency, the user hereby undertakes and confirms that he has complied with all applicable rules and regulations/ guidelines prescribed by RBI from time to time. Use of this Site by any user for the purpose of any Foreign Exchange transaction is a deemed Declaration by the customer under Foreign Exchange Management Act, 2002 as to the purpose of the Transaction. The Company holds no responsibility for any kind of violation or irregularity committed by the User.

Service Charges

PML Holidays reserves the right to add a service fee to the published fare on the website and once confirmed it will be the responsibility of the USER to pay all charges, fees, taxes arising out of each transaction. All commercial terms and conditions are subject to change solely at the discretion of PML Holidays without any notice. The user understands and confirms that this stipulation is fair considering the unique circumstances of travel trade.